MPC Troubleshooting Guide

THIS PAGE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. PLEASE CONTACT TRIANGLE MICROSYSTEMS SUPPORT FOR HELP WITH ANY OF OUR SYSTEMS.

Remember:

The MANAGER keyswitch must be in the ON position (horizontal) before the console will allow data changes.

The CHNG button must be pressed to change or enter data into the console's memory.

Program the console by using one finger from each hand.

HOLD the SEL button to enter any programming or totals MODE.

PRESS the SEL button to exit any programming or totals MODE.

Never HOLD an A, B, C, or D product button.

TABLE OF CONTENTS

HOW TO CHANGE THE PRICE PER GALLON BY GRADE

Changing prices by tank (or grade) sends the prices to every fueling position assigned to the tank selected.

To program information by tank, follow these steps:

1. Select the appropriate MODE for the desired tank.

MODE 21 = tank 1
MODE 22 = tank 2
MODE 23 = tank 3
MODE 24 = tank 4
MODE 25 = tank 5
MODE 26 = tank 6

2. Press the product button (A or B) at the bottom left corner of the console.

A = tank's SELF SERVICE PRICE
B = tank's FULL SERVICE PRICE

*For SINGLE TIER pricing (cash and credit price the same, both the cash and credit lights on):

a) Enter the price per gallon.
b) Press the CHNG button (all lights turn off).

*For TWO TIER ( cash price not equal to credit) pricing:

a) Press CASH PAID button (CASH lights turns on).
b) Enter cash price per gallon.
c) Press CHNG button (all lights turn off).
d) Press "A" product button (A light turns back on).
e) Press CREDIT PAID button (CREDIT light turns on).
f) Enter credit price per gallon.
g) Press CHNG button (all lights turn off).

3. Repeat steps 1 and 2 for each grade as needed.

HOW TO COMPLETE POST-PAY (FILL UP) SALES

To complete POST-PAY sales, follow these steps:

  1. Press the desired PUMP SELECT button.
  2. Press the AUTH button.
  3. Wait for the customer to hang the nozzle up and pay for the amount of fuel dispensed.
  4. Press the DISC button to toggle between the cash and credit value of the sale, when two-tier pricing is used.
  5. When the desired value shows in the amount side of the window, press the corresponding CASH PAID, or CREDIT PAID button.
  6. Press the print button to print a customer receipt if an optional printer is present.
  7. Repeat steps 1 through 6 as needed.

HOW TO COMPLETE PRESET SALES

To complete PRESET sales, follow these steps:

  1. Press the desired PUMP SELECT button.
  2. Enter the requested amount using the DATA ENTRY keypad.
  3. Press the AUTH button.
  4. Wait for the customer to hang the nozzle up and pay for the amount of fuel dispensed.
  5. Press the DISC button to toggle between the cash and credit value of the sale, when two-tier pricing is used.
  6. When the desired value shows in the amount side of the window, press the corresponding CASH PAID, or CREDIT PAID button.
  7. Press the print button to print a customer receipt if an optional printer is present.
  8. Repeat steps 1 through 8 as needed.

HOW TO COMPLETE PREPAY SALES

To complete PREPAY sales, follow these steps:

  1. Press the desired PUMP SELECT button.
  2. Enter the requested amount using the DATA ENTRY keypad.
  3. Press either the CASH PAID, or the CREDIT PAID button.
  4. Press the AUTH button.
  5. Repeat steps 1 through 4 as needed.

If the customer does not receive the full pre-paid amount, press the CHNG button to view the change due, then press the appropriate PAID button.

COMPLETING SALES WITH STACKING ALLOWED

To complete stacked sales, follow these steps:

  1. Press the desired fueling position PUMP SELECT button.
  2. Press the STACK button to alternate between the current and stacked sale.
  3. Press the DISC button to toggle between the cash and credit value of the sale, when two-tier pricing is used.
  4. When the desired value shows in the amount side of the window, press the corresponding CASH PAID, or CREDIT PAID button.
  5. Press the print button to print a customer receipt if an optional printer is present.
  6. Press the STACK button, or another PUMP SELECT button to return to normal operation.

HOW TO PRINT A RECEIPT

After completing a sale using any method, the console will print a receipt showing the money and volume amounts for the last paid-out sale if the operator PRESSES PRINT button.

HOW TO STOP PUMPING AT ALL FUELING POSITIONS

Press the red EMER OFF button on the front of the console.

HOW TO STOP PUMPING AT ONE FUELING POSITION

Press the desired PUMP SELECT button, then press the PUMP STOP button. The customer must return the hose to the pump before the fueling position can be re-authorized.

HOW TO VIEW THE PREVIOUS PAID-OUT SALE

To display the last paid out sale, follow these steps.

  1. Select MODE 17.
  2. Press and hold the desired pump select number.
  3. While holding pump select number, press the VOL button to display the volume amount for that sale.
  4. Repeat steps 2 and 3 as needed.
  5. Press the SELECT button to resume normal operation.

HOW TO CHANGE SHIFTS

This resets the totals for present shift to zero, moves those totals to the previous shift, and prints the report.

To change shifts, follow these steps:

  1. Select MODE 40.
  2. Press and hold the CHNG button.

HOW TO VIEW THE PRESENT SHIFT TOTALS

The 60's MODES display the totals for the sales that are completed during the present/current shift totals. To print these totals on a report, Select MODE 67 for the current shift, then press the PRINT button. Review the following list of the CURRENT SHIFT MODES:

MODE 60 Display the grand total of the cash and credit sales.

MODE 63 Display the grand total of the volume dispensed.

MODE 64 Display the total volume pumped from each real tank.

MODE 65 Display the time the current-shift started.

MODE 66 65 Display the date the current shift started.

To view the PRESENT SHIFT totals by individual fueling positions and product hoses, follow these steps:

1. Select the desired MODE.

MODE 60 = cash and credit total
MODE 63 = volume total

2. Press and HOLD the desired PUMP SELECT position.
3. Press and release the desired product (A, B, C, and D) button.
4. Read the information for the MODE, fueling position, and product hose selected.
5. Repeat steps 3 and 4 for all product hoses at that fueling position.
6. Release pump select button.
7. Repeat steps 2 through 6 for each fueling position.

To display real tank volume totals, follow these steps:

1. Select the MODE 64.
2. Hold the desired tank number on the DATA ENTRY keypad.
3. While holding the tank number, press and hold the VOL button to display the volume total for the tank selected.
4. Repeat steps 2 and 3 as needed.

NOTE:
The "DUMMY" tank(s) always read zero. Grade totals are available on printed reports only

HOW TO DISPLAY THE PREVIOUS SHIFT TOTALS

The 70's MODES display the totals for the sales that were completed during the previous shift. To print these totals on a report, Select MODE 77, then press the PRINT button. Review the following list of the PREVIOUS SHIFT MODES:

MODE 70 Display the grand total of the cash and credit sales.

MODE 73 Display the grand total of the volume dispensed.

MODE 74 Display the total volume pumped from each real tank.

MODE 74 Display the total volume pumped by tank (grade totals are only reported via the TMS-35 printer).

MODE 75 The time the previous shift started.

MODE 76 The date the previous shift started.

To view the PREVIOUS SHIFT totals by individual fueling positions and product hoses, follow these steps:

1. Select the desired MODE.

MODE 70 = cash and credit total
MODE 73 = volume total

2. Press and HOLD the desired PUMP SELECT position.
3. Press and release the desired product (A, B, C, and D) button.
4. Read the information for the MODE, fueling position, and product hose selected.
5. Repeat steps 3 and 4 for all product hoses at that fueling position.
6. Release pumps select button.
7. Repeat steps 2 through 6 for each fueling position.

To display real tank volume totals, follow these steps:

1. Select the MODE 74.
2. Hold the desired tank number on the DATA ENTRY keypad.
3. While holding the tank number, press and hold the VOL button to display the volume total for the tank selected.
4. Repeat steps 2 and 3 as needed.

NOTE:
The second and third shift totals can be printed, but are not accessible through the console's display and can not be viewed.

HOW TO PRINT/RESET AND PRINT THE MANAGER'S REPORT

The manager's report prints a total of sales. The report starts with the first completed sale, and ends at the time the report is printed and reset to zero. The manager's report can be printed, or reset to zero after the report prints, at any time.

To print the manager’s report without resetting the totals to zero, follow these steps:

1. Select MODE 41.
2. Press the PRINT button.

To print the Manager's report and reset the totals to zero, follow these steps:

1. Turn the Manager's key switch to the ON (horizontal) position.
2. Select MODE 41.
3. Press the CHNG button.

HOW TO VIEW THE ACCUMULATING MONEY AND VOLUME TOTALS

The console can display a limited amount of digits in the amount side of the window, so the accumulating money totals have been divided.

MONEY:
MODE 51 displays the five LEAST SIGNIFICANT digits, while MODE 52 displays the five MOST SIGNIFICANT digits of the money total.

VOLUME:
MODE 53 displays the five LEAST SIGNIFICANT digits, and MODE 54 displays the volume total's five MOST SIGNIFICANT digits.

The maximum money amount that the console can show is $9,999,999.990 (up to ten digits). MODE 52 shows $9,999,9 and MODE 51 shows 99.990. The maximum volume total the console can show is 9,999,999.900. MODE 54 would show 9,999,9 and MODE 53 would show 99.900.

The totals displayed in MODES 51 through 54 can be noted, then combined to show a total money or volume total for each fueling position by product hose. These totals can be printed, if a printer has been connected to the console, by selecting MODE 57 and pressing the PRINT button.

To view the accumulating total readings, follow these steps:

1. Select the desired MODE:

51 = least significant MONEY TOTAL
52 = most significant MONEY TOTAL
53 = least significant VOLUME TOTAL
54 = most significant VOLUME TOTAL

2. Press and HOLD the desired pump select position.
3. Press and release the corresponding product (A, B, C, and D) button.
4. Read the information for the MODE, fueling position, and product hose selected.
5. Repeat steps 3 and 4 for all product hoses at that fueling position.
6. Release pump select button.
7. Repeat steps 2 through 6 for each fueling position as needed.

RESET MODES 51 THROUGH 54 ACCUMULATING MONEY AND VOLUME TOTALS TO ZERO

If the console accumulating method was chosen in MODE 50, the money portions of the accumulating totals, MODES 51 and 52, can be reset to zero separately from the volume portions of the accumulating totals, MODES 53 and 54 (this excludes the TANK ACTIVITY shown on the MODE 57 printout).

To reset the accumulating totals to zero, follow this procedure:

1. Select the desired MODE:

51 or 52 = $ TOTAL
53 or 54 = VOLUME TOTAL
2. Press and HOLD the "0" (zero) button.

3. Press CHNG button.
4. Repeat steps 1 through 3 as needed.

REMEMBER:
The MANAGER keyswitch must be in the ON position (horizontal) before the console will accept entered or changed programmed data.

HOW TO CHANGE THE DECLINING TANK INVENTORY BALANCE

The new tank levels must be measured, then entered as a total into the console's memory.

To enter the new tank inventory balance, follow these steps:

1. Select the appropriate MODE for the desired tank.

MODE 21 = tank 1
MODE 22 = tank 2
MODE 23 = tank 3
MODE 24 = tank 4
MODE 25 = tank 5
MODE 26 = tank 6

2. Press the D product button at the bottom left corner of the console.
3. Enter the new level.
4. Press the CHNG button.
5. Repeat steps 1 through 4 as needed.

HOW TO PRINT THE DECLINING TANK INVENTORY REPORT

Select MODE 27 and press the PRINT button.

HOW TO PRINT THE PROGRAMMED DATA REPORT

Select MODE 37 and press the PRINT button.

HOW TO PRINT THE ACCUMULATING TOTAL REPORT

Select MODE 57 and press the PRINT button.

HOW TO PRINT THE CURRENT SHIFT TOTAL REPORT

Select MODE 67 and press the PRINT button. This report can be printed at anytime, to check the current shift sales data of the fuel dispensed.

HOW TO PRINT THE PREVIOUS SHIFT TOTAL REPORT

Select MODE 77 and press the PRINT button. This report can be printed at anytime, to review the previous shift sales data of the fuel dispensed.

HOW TO PRINT THE SECOND PREVIOUS SHIFT TOTALS

Select MODE 87 and press the PRINT button. This report can be printed at anytime, to review the second previous shift sales data of the fuel dispensed.

HOW TO PRINT THE THIRD PREVIOUS SHIFT TOTALS

Select MODE 97 and press the PRINT button. This report can be printed at anytime, to review the third previous shift sales data of the fuel dispensed.